As I celebrate my 26th birthday, I look for a
hotel within metro manila that suit our budget, since we want to experience
staycation in manila, we found this Fernandina Garden Suites through internet, and
they have a 40% off promo for the month of October. It’s a catch that’s why I grab
the opportunity and booked them right away. They allowed bringing of foods
inside my bf texted them for the confirmation.
Location:
Located in G. Araneta avenue accessible to all
transportation, you have to take a cab to get in.
Room:
I booked a double deluxe room but we were assigned at
Standard room, I was about to call their attention but b stop me since a queen
size bed is enough for him, he don’t want to ruin my birthday celebration, what
I notice is the room has a dust accumulate on the side table, and a cob webs I wonder
if they do really check and maintain each room. It has no dining table, and no slippers
provided.
Bathroom drain clogged even the lavatory is clogged.
Wi-Fi is password secured ask them for the password.
(Toiletries in a not so well maintained bathroom)
(LCD TV)
(Menu)
( Cob webs)
( Clogged Drain)
Staff & Services:
Maybe one of the reasons why we are assigned at the wrong
room it’s because the front desk receptionist didn’t even bother to read the
confirmation letter I gave to her, we were assigned right away at room 14. The
Complimentary breakfast delivered to our room has only one cup of coffee so I called
them to bring another one. What another off to me is the front desk called us
to remind us that the check out time is 12:00, we’ve been to different hotel and
never experienced this other allowed us to stay for 30 minutes without extra
charge, and the front desk called us again ‘’Mam, 12:05 na po’’. It’s totally
turn off to think that there’s only few or almost no guest at all aside from us
but they want us to leave the place right away upon check out they didn’t even
say ‘thank you’ to us.
Amenities:
No garden I thought it was a Bed & Breakfast type of accommodation
that’s how tripadvisor classify. It only has a grass and nothing special. It’s
far away on how the hotel describes it in their website.
Rates:
Affordable rates good for those who want a quick stay, I rather
get what I pay for like what I said we booked a double deluxe room but we were
assigned at standard room. The time is not flexible they don’t promote
extending your time to their hotel.
Overall our stay is ruined but i don't mind it at all good thing that my bf is very understandable, it's a wake up call to both of us to thoroughly choose a hotel base on service and not on it's rates. I hope that the FGS management will improve their service.
Fernandina Garden Suites
608 G. Araneta Avenue
Quezon City, Philippines
Quezon City, Philippines
Phone numbers: (02) 546-5014 and (02) 881-9901
Mobile numbers: (+632) 922-8172610 (+632) 922-8172538
Mobile numbers: (+632) 922-8172610 (+632) 922-8172538
Email: fernandinagardensuites@gmail.com, inquire@amci.ph
